To me, some things are obvious when emailing. There is a time and a place for everything. It is not the right time to send a million smiley faces, winks, and lol's inside an email intended for one's professor. Actually, I don't think it should ever be the right time for a million winks in one email... but that is not the point. We read a few articles for my JCOM 2160 class about what one should and should not do in an email (mostly relating to corporate emails), and to be honest... I was kind of surprised. There was a lot of useful information in the articles (such as using active voice instead of passive), but a lot of it was stuff that was just a given for me.
For instance,
- DON'T USE ALL CAPITALS (IT SOUNDS LIKE YOU'RE SHOUTING)
- Don't forward chain emails ("send this to fifty people or your grandmother will get hit by a bus")
- Read the email before you send it
- Don't reply to spam
These all seem fairly straightforward, so it makes me wonder how many people out there really don't know proper email etiquette.
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